Terms and Conditions - Lawn Mowing New Cross
Welcome to our Lawn Mowing services in New Cross. By engaging with our services, you agree to the following Terms and Conditions. Please read them carefully to understand your rights and obligations.
1. Introduction
These terms govern the provision of lawn mowing services provided by our company in the New Cross area. By hiring us, you accept these terms in full. If you disagree with any part of these terms, please do not use our services.
2. Services Provided
We offer comprehensive lawn mowing services, including mowing, edging, trimming, and debris removal. Our services are designed to maintain the aesthetic appeal and health of your lawn.
2.1 Scope of Work
- Mowing of grass to an appropriate height.
- Edging along driveways, walkways, and garden beds.
- Trimming around obstacles such as trees and fences.
- Removal of grass clippings and debris.
2.2 Additional Services
Additional services such as fertilizing, pest control, and landscaping can be provided upon request and may incur extra charges.
3. Booking and Scheduling
Appointments can be made online or via phone. We strive to accommodate your preferred schedule, but booking is subject to availability.
3.1 Confirmation
Once your booking is made, you will receive a confirmation via email or SMS. Please verify all details to ensure accuracy.
3.2 Rescheduling
If you need to reschedule, please notify us at least 24 hours in advance. Failure to do so may result in additional fees or cancellation of the service.
4. Payment Terms
Payment is due upon completion of the service unless otherwise agreed upon in writing.
4.1 Accepted Payment Methods
- Cash
- Debit/Credit Cards
- Online Transfers
4.2 Invoices
Invoices will be provided detailing the services rendered and the total amount due. Please ensure timely payment to avoid disruptions in service.
5. Cancellation Policy
We understand that circumstances may change. If you need to cancel a service, please inform us at least 24 hours in advance to avoid cancellation fees.
5.1 Late Cancellations
Late cancellations, made less than 24 hours before the scheduled service, may incur a fee equivalent to 50% of the service cost.
5.2 No-Shows
Failure to be present for the scheduled service without prior notification will result in a no-show fee.
6. Liability
While we strive to provide excellent service, we are not liable for any damage beyond our control.
6.1 Property Damage
We take care to avoid damage to your property. However, in the unlikely event of damage, please notify us within 48 hours. We will assess and address the issue promptly.
6.2 Personal Injury
We are not responsible for any personal injuries that occur on your property during our service.
7. Customer Responsibilities
To facilitate effective service, customers are expected to:
- Provide clear access to the lawn and related areas.
- Remove any obstacles or hazards that may hinder service delivery.
- Inform us of any specific instructions or areas of concern.
8. Changes to Terms and Conditions
We reserve the right to update these terms at any time. Any changes will be communicated to you through appropriate channels.
8.1 Notification of Changes
Updated terms will be posted on our website. Continued use of our services signifies acceptance of the updated terms.
9. Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Privacy Policy
Your privacy is important to us. Any personal information collected during service booking and delivery will be handled in accordance with our Privacy Policy.
10.1 Data Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
10.2 Use of Information
Personal information collected is used solely for the purpose of providing and improving our services.
11. Quality Assurance
We are committed to delivering high-quality lawn mowing services. If you are unsatisfied with any aspect of our service, please contact us promptly to address the issue.
11.1 Feedback
Your feedback is valuable to us. It helps in enhancing our service quality and meeting your expectations.
11.2 Remedies
In the event of service deficiencies, we will make reasonable efforts to rectify the situation at no additional cost.
12. Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, or other unforeseen events.
13. Independent Contractors
Our employees and subcontractors are independent contractors. Nothing in these terms creates an employer-employee relationship between you and us.
14. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect.
15. Entire Agreement
These terms constitute the entire agreement between you and us regarding the subject matter herein and supersede any prior agreements or understandings, whether written or oral.
16. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing our Lawn Mowing services in New Cross. We look forward to maintaining the beauty of your lawn.
